Property Damage Restoration in Queensland

I found Steve to be very knowledgeable on all work undertaken.  He was extremely diligent from the beginning and was professional by following up on the work progress throughout the work schedule.  It made the project flow with ease and resulted in an excellent outcome. 

15th April 2021: Insured’s comments to Loss adjuster: 

It’s hard to believe that it has been 4 weeks since we had our fire. 

Thanks for the prompt response and for bringing the team of Steve and Brett to handle the clean-up. They have been fantastic and taken the stress out of what would have been a stressful process. 

Fire Restoration Project on behalf of CGU – Surfers Paradise

Steve showed integrity, compassion and a determination to find the find facts and apply his vast experience in the interpretation and explanation of these facts.

Steve is fully cognisant of the relevant Australian Standards and regularly keeps updated and informed of the improvements and current thinking in the industry, a sign of true professionalism.  

I can highly recommend Steve and PIRCSA.”

Regards and Thanks

Steve has been absolutely fantastic to deal with and quite literally saved my solid timer floors. I had a significant tap leak 6 weeks ago and Steve slowly and methodically dried my floor and cabinetry. He showed care for my property as if it was his own. I cannot recommend highly enough.

Sophia Pasquarelli – Water Damage Restoration -Teneriffe

Steve and his team are the only group I would have in, if I ever have the misfortune of having water damage or mould damage again. They were thorough, professional and reliable, and went far beyond where I expected them to go, over the many weeks, both treating the mould, and drying walls and concrete. They went out of their way to help me cope with the very stressful process that had to happen, and were always agreeable to any extra I needed, to make this easier to resolve. I am already giving verbal recommendations to my extended network and am more than happy to give a further reference is ever required.

December 2024 – Water Damage Project – Bronberg Court Southport

Dear Steve,

Professionalism and Expertise Personified!!

I cannot speak highly enough of Steve Cranston and the Pircsa team.

Our property recently had a burst water pipe that caused quite a bit of flooding.

Steve was recommended to me and he was fantastic, coming over on a Saturday, the morning after we spoke.

Overall, I cannot rate Steve and Pircsa highly enough. If all building and remediation companies were in the same league of Pircsa, we would be in a wonderful place and our homes and properties would be in a AAA state.

Thank you for everything Steve & the Pircsa team.

Kindest regards,
Rob

31/10/2025 – Mould remediation – AFCA Complaint – Client feedback.   

Hi Steve and Team

Thank you for sending through the reports and PRV certificate.

We (daughter and myself) are extremely grateful for your excellence in service. From my first call to the handing back of our house key the whole process was seamless. It was efficiently managed, efficiently attended by a highly trained and professional team, and the thorough and detailed reports were exceptional – without any doubt Pircsa stands out from the rest – thank you for your wonderful service and mostly making our home safe again and mould free.

I am looking forward to some fun light reading over the weekend, to be honest, it may take a few days longer 😀

Thank you again for your excellent workmanship, amazing staff and making this a easy process for us too!

Warmest regards,

Jasmin S. K